Kotaku editor-in-chief Stephen Totilo:
I suggested that it would be useful if Microsoft could clear some things up. And I granted that, if you weren’t at the Redmond campus, you missed getting your hands on some of the best things about Xbox One. The new rumble in the controllers, for example. That feels next-level.
Was the anger really 20%? In my extended online world, it seemed broader than that. The mood away from Redmond was, at least among the gamers I saw online, the kind of stuttering, stammering frustration that comes with the dawning recognition that, in the Xbox One’s version of gaming’s future, you might not even be allowed to borrow a game from a friend without paying a fee. To console gamers of the last two decades, that seems mad.
Totilo really nails better than any other article I’ve read the massive confusion and PR problems that Microsoft has had since its XBox One unveil last week. It’s a shame on how much of this I think could have been preventable with better organization and preparation. Then again, maybe this is what we get with Microsoft comfortably winning the last generation of consoles: laziness, arrogance, and aloofness. Just ask Sony circa 2006.